{"id":13,"date":"2026-04-03T15:16:20","date_gmt":"2026-04-03T15:16:20","guid":{"rendered":"https:\/\/dailycarezone.com\/?page_id=13"},"modified":"2026-04-03T15:16:21","modified_gmt":"2026-04-03T15:16:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dailycarezone.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-wd-title title wd-3cf1cfbb\">Refund &amp; Return Policy<\/h1>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8c4b937a\"><strong>Effective Date: 01 January 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9a979d72\">At DailyCareZone.com, customer satisfaction is our top priority. We strive to provide high-quality products; however, if you are not completely satisfied with your purchase, we are here to help.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9b4cca1b\">By placing an order on our website, you agree to the terms of this Refund &amp; Return Policy.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-57ad1b8b\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-19bced5d\">1. Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f9317edb\">You may request a return if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You received a damaged or defective product<\/li>\n\n\n\n<li>You received the wrong item<\/li>\n\n\n\n<li>The product is expired or not in usable condition<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f8737a1e\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The request must be made within <strong>3 days<\/strong> of receiving the order<\/li>\n\n\n\n<li>The product must be unused, unopened, and in original packaging<\/li>\n\n\n\n<li>Proof of purchase (order confirmation or receipt) is required<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-60727258\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-5a1c3131\">2. Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-3cfa51e5\">The following items are not eligible for return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used or opened products<\/li>\n\n\n\n<li>Personal care items due to hygiene reasons<\/li>\n\n\n\n<li>Products damaged due to misuse<\/li>\n\n\n\n<li>Items purchased on clearance or special sale<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-19c0d02b\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-e8280ef4\">3. Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c6a5c531\">Refunds will only be processed in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product is damaged or defective<\/li>\n\n\n\n<li>Wrong item delivered<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ae128172\">Once your return is approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund will be processed within <strong>5\u20137 working days<\/strong><\/li>\n\n\n\n<li>Refund may be issued via bank transfer or store credit<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-7cf2c63c\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-9614a038\">4. Exchange Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e55974b2\">We offer exchange in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged or defective product<\/li>\n\n\n\n<li>Incorrect product delivered<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d97f5bf4\">Exchange will be processed after verification of the returned product.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-fead23fa\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-73ebc07f\">5. Return Process<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5b5f1cd0\">To initiate a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us on WhatsApp or Email<\/li>\n\n\n\n<li>Provide your order details and issue description<\/li>\n\n\n\n<li>Share product images (if damaged or incorrect item)<\/li>\n\n\n\n<li>Our team will guide you through the return process<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-8c6e8403\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ba8ae2d5\">6. Shipping Charges<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return shipping costs may be covered by DailyCareZone if the issue is from our side<\/li>\n\n\n\n<li>In other cases, customers may be responsible for return shipping charges<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-6030a627\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-edd75edb\">7. Order Cancellation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders can be canceled before they are shipped<\/li>\n\n\n\n<li>Once the order is dispatched, cancellation is not possible<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-7ccd9ccf\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-6cd213e8\">8. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-956fb35e\">For any return, refund, or exchange requests, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5a02e666\">Phone \/ WhatsApp: 0336 399 826<br>Email: <a>dailycarezone@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7b272837\">Address:<br>Shop # 56, Rabia City Commercial<br>Block 18, Gulistan-e-Johar<br>Karachi, Pakistan<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-c45be74c\"><\/div>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-abc288cd\"><strong>DailyCareZone.com \u2014 Committed to Your Satisfaction<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dailycarezone.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":1,"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":29150,"href":"https:\/\/dailycarezone.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/29150"}],"wp:attachment":[{"href":"https:\/\/dailycarezone.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}